Please note we reserve the right to refuse a return or exchange should you fail to comply with this return policy.

All our plants and products are inspected before delivery to ensure that you receive good quality products.

If you are not satisfied with the product upon delivery, please contact us within 24 hours from the time of delivery with a picture and description of the problem. We will address the issue and will either send you a replacement plant or offer you store credit equivalent to the damages. Please be aware that we will not refund or replace any product after the 24 hour period.

All shipping on returns and exchanges needs to be arranged by you.

Please email info@dvinenursery.com for all return or exchange matters.